Faq

General


What do you do?
We provide an API that allows you to get the Continent, Country, Region, City, Latitude and Longitude, Organisation or ISP and Timezone of any IPv4 or IPv6 address.
What can I use IP Geolocation for?
  • To restrict access to your content to specific countries or continents.
  • To redirect users to a country specific or language specific site based on their location.
  • To show users their local time.
  • To show users their local weather.
  • To figure out where most of your users are if you're running an API.
  • Fraud detection - determing if the country a user's card is from is the actual country they're in.
  • To block high-risk countries, that is countries that have originated a lot of malware or attacks against your site.
  • To automatically convert prices on your ecommerce store to the user's local currency and to display their currency symbol.
Where can I learn more about how to use Ipdata.co?
Visit our Docs page for numerous code examples in multiple languages, or interact with our API from your browser at https://ipdata.docs.apiary.io/
Faq

Payment


Can I use Ipdata for free?
Yes! You can make up to 1500 requests a day with no signup or credit card needed.
What payment services do you support?
We accept all major credit cards.
Can I cancel my subscription?
Yes, simply send an email to support at support@ipdata.co. Your request will be handled within 24 hours.
Is this a secure site for purchases?
Yes, all transactions are handled over HTTPS.
Can I update my card details?
Yes, send an email to support@ipdata.co requesting the change. You will receive a link from where you'll be able to securely update your details.
What if I want to change plans?
Send an email to support@ipdata.co, your request will handled within 24hrs.
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.